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Our 15-question weighted survey takes about 4 minutes. Each answer is scored 1-5 and weighted to produce a 0-100 RCR score. Submissions are moderated before publishing - please follow our review guidelines.

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15-question weighted survey (1 = poor, 5 = excellent)

Responsiveness to maintenance requestsCommunication clarity and speedFair handling of the security depositTransparency on fees and lease termsMove-in condition of the unitMove-out and walkthrough fairnessReasonableness of rent increasesClarity of the lease agreementStaff professionalism and respectRespect for tenant privacy / proper noticeQuality and upkeep of amenitiesProperty safety and securityPest, mold, and habitability responseBilling accuracy and online paymentsWould recommend to a friend

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