Progress Residential

Landlord · HQ in Scottsdale, AZ · founded 2012

Single-family home operator focused on the South and Southeast. One of Invitation Homes' largest competitors.

Poor

RCR weighted score

Verified reviews

States served

Units managed

90,000

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What renters like

Large single-family inventory in Sun Belt

Common complaints

Frequent complaints about deposit deductions
Maintenance often routed through third parties

Verified reviews

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Maintenance is the weak spot

By Sasha L. · Nashville, TN · Mar 2026✓ verified

Poor

RCR weighted score

House itself was great, but every maintenance request was outsourced. Took two months to get a leaking water heater fixed properly. Customer service rotated through several reps and we kept having to re-explain the issue.